Version 1.0
These terms and conditions and privacy statement are also available as separate pages: Privacy Policy and Terms and Conditions.
1. Terms and Conditions
1.1 Definitions
LunaVor: the company offering jewelry, accessories, and personal care products via lunavor.nl, including the Hormonal Glow product line.
Customer: the natural or legal person who enters into an agreement with LunaVor.
Products & Services: all goods and services provided by LunaVor.
1.2 Applicability
These terms and conditions apply to all offers, orders, and agreements with LunaVor. Deviations are only valid if agreed upon in writing.
1.3 Prices and Payment
All prices include VAT, unless otherwise stated. Payment is made in advance. In case of late payment, collection costs may be charged.
1.4 Delivery
We strive for careful and timely delivery. Delivery times are indicative and exceeding them does not give the right to compensation.
1.5 Right of Withdrawal
The customer may cancel the agreement within 14 days of receipt without stating a reason. Products must be returned unopened and in their original condition. Return costs are for the customer.
1.6 Complaints
Complaints can be reported in writing within 7 days of discovery via kuvenerenterprise@gmail.com.
1.7 Liability
LunaVor is not liable for indirect damage. Liability is limited to the purchase amount.
2. Disclaimer
The information on this website has been compiled with great care. LunaVor does not guarantee that the content is always complete, correct, or up-to-date. The use of information and products is entirely at your own risk. For the Hormonal Glow product line, additional conditions and a health disclaimer apply; see the Hormonal Glow page for details. LunaVor always advises consulting a doctor or specialist in case of health complaints; products do not replace medical advice.
3. Privacy Statement
LunaVor attaches great importance to the protection of your personal data.
What data do we collect?
We collect data such as name, email address, address, and payment details when you place an order or contact us.
What do we use this data for?
To process your order, provide customer service, and fulfill legal obligations (e.g., administration).
How do we secure your data?
We take appropriate technical and organizational measures to protect your data.
Do we share data with third parties?
Only if necessary for the execution of the agreement (e.g., delivery services) or to comply with legal obligations.
Cookies
This webshop uses functional and analytical cookies.
Rights
You have the right to view, correct, or delete your data. Please contact us via kuvenerenterprise@gmail.com.
4. Contact
KuVener Enterprise (part of Lease Your Luxury), trading as LunaVor
Beeksteeg 5, 2011 CX Haarlem
Chamber of Commerce: 74152882
VAT: NL002080039B43
kuvenerenterprise@gmail.com
5. Applicable Law
Dutch law applies to these terms and conditions. Disputes will be submitted to the competent court.